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Frequently Asked Questions

Quick answers to the 22 questions our customers ask most. Can't find what you're looking for? Call us or use the contact form below.

General

4 questions
Who is BankBrick and what do you do?

BankBrick is a loan facilitation firm founded in 2021 and based in NIT Faridabad. We help individuals and businesses across India access credit by structuring proposals and placing them across our network of 12+ banking partners — Government Banks, MNC Banks, Private Banks and NBFCs. We don't lend ourselves; we get you the best terms from the right lender.

Do you charge any fees from the customer?

There are no upfront fees for our consultation or proposal preparation. Lenders pay us a small commission when a loan is disbursed — fully disclosed and built into the bank's standard processing fee structure. You never pay more than you would going directly to a bank.

Which loan products do you handle?

CGTMSE, Secured & Unsecured MSME, Working Capital (CC/OD), Term Loan, Project & Expansion Funding, Machinery Loan, Bill Discounting / LC / BG, Start-Up Loan, Home Loan, Loan Against Property and Personal Loan. Funding range from ₹10 Lakhs to ₹100 Crore.

Do you serve only Haryana / Delhi NCR?

We started in Haryana but now serve customers across PAN India. Banking partnerships are national, so geography is rarely a constraint. About 60% of our deals are still in North India by volume.

Eligibility

4 questions
What CIBIL score do I need for a loan?

For business loans, a CIBIL score above 700 gives you the best rates. We can still work with scores between 650-700, though the rate may be slightly higher. For MSME loans backed by CGTMSE, score requirements are more flexible. Commercial entities are evaluated on CIBIL MSME Rank (CMR 1-6 preferred).

Can I get a loan if my CIBIL score is low or I've had a previous rejection?

Yes — many of our deals are exactly these cases. We restructure the proposal (different security mix, government scheme linkage, co-applicant addition, or routing to NBFCs that price for risk), and place it where it has a real shot. We'll also tell you honestly if your case isn't fundable yet.

Do I need collateral for an MSME or business loan?

Not always. Loans up to ₹2 Crore can often be sanctioned collateral-free under the CGTMSE scheme (which provides Government-of-India guarantee cover). Above ₹2 Crore, partial collateral is typically required, but we structure the security mix to keep your fixed assets free where possible.

What is the minimum business vintage required?

Most business loan products require 2+ years of operations with GST and ITR filings. Start-Up loans for DPIIT-recognised entities can be evaluated with 12+ months of revenue track record. For Project Funding (greenfield), even new entities can qualify if the promoter has proven sector experience.

Documents & Application

4 questions
What documents do I need to apply?

Core set: PAN, Aadhaar, last 3 years ITR + audited financials, GST returns (last 12 months), bank statements (last 12 months, all accounts), and details of the funding requirement. Product-specific documents (DPR for project loans, property docs for LAP/Home Loan, GST registration for working capital) are added as relevant. We share a tailored checklist after the first consultation.

Can I apply online without visiting your office?

Yes — most of our customers complete the entire process remotely. Use the Apply Now form, share documents via email/WhatsApp, sign sanction letters digitally. Branch visits are only needed for property valuation (LAP/Home Loan) or specific bank in-person KYC requirements.

How long does it take to get a loan approved?

It depends on the loan type and amount: Personal Loans and Business Loans up to ₹25 Lakhs — 3 to 7 days. MSME Loans up to ₹2 Crore — 7 to 15 days. Larger working capital / project funding — 3 to 6 weeks. Trade Finance limits (LC/BG) for existing borrowers — 24-48 hours.

Will my CIBIL score drop if I apply through BankBrick?

A formal credit appraisal does generate a hard pull on your CIBIL, which can temporarily move your score by 5-10 points. We make sure proposals are only submitted to banks where they have a strong chance of sanction — not "spray and pray". This minimises unnecessary pulls.

Process & Disbursement

4 questions
How does the BankBrick process work end-to-end?

Four stages: (1) Share Requirement — you tell us the amount, purpose, and timeline. (2) Profile Analysis — our CAs review financials, GST, banking conduct, CIBIL and security position. (3) Structure & Placement — we design the deal and submit to the right lenders in parallel. (4) Sanction & Disbursement — we coordinate sanction terms, documentation, and disbursement, then stay on through renewals and compliance.

Do you handle sanction letter negotiation?

Yes. Sanction terms (rate, processing fee, security creation, covenants, repayment structure) are negotiable, especially on larger or competitive deals. We push for the best terms before you sign — many customers leave 0.5%-1% on the table simply because they didn't know what to push back on.

What happens after disbursement?

For working capital limits — we help with annual renewals, enhancement, and conduct rating. For term loans — we monitor covenant compliance and help with ad-hoc restructurings. For trade finance — we handle ongoing LC/BG issuance, beneficiary coordination and document discrepancy resolution. Post-sanction service is included in our facilitation, not a separate fee.

Can I prepay or foreclose my loan early?

Yes, for almost all loan types. Floating-rate retail loans (Home Loan, LAP, Personal Loan to individuals) have no prepayment penalty under RBI rules. Fixed-rate or commercial loans may carry a 2%-4% foreclosure charge — we disclose this upfront in the sanction letter and structure with optimal prepayment terms.

Rates, Fees & Tenor

3 questions
What interest rates can I expect?

Indicative ranges (subject to your profile and the lender): Home Loan 8.5%-10%, LAP 9%-13%, Business / MSME Loan 9%-15%, Personal Loan 10%-22%, Working Capital 9%-13%, Trade Finance commission 1.5%-3% p.a. Final rate depends on CIBIL, vintage, security cover, and the bank's internal pricing.

What are typical processing fees?

Most banks charge 0.5%-2% of the sanctioned amount as processing fee, plus statutory charges (CGTMSE guarantee fee where applicable, stamp duty on security creation, valuation/legal fees on mortgages). We negotiate processing fee waivers on competitive deals — sometimes saving the entire fee for the customer.

How long can I repay?

Working capital: 12-month limits, annually renewable. Personal Loan: up to 7 years. Business / Machinery Loan: 3-10 years (with optional moratorium during project implementation). Home Loan & LAP: up to 15-20 years. Project Funding: aligned to the asset's useful life and DSCR profile.

Privacy & Data

3 questions
Is my financial information safe with BankBrick?

Yes. All data submitted through our forms is encrypted in transit (TLS) and stored on India-based servers. Access is restricted to authorised team members on a need-to-know basis. We never sell or share your data with third parties for marketing. Documents are shared with lenders only after you give explicit consent and authorise the proposal.

Can I request deletion of my data?

Yes. India's Digital Personal Data Protection Act 2023 gives you the right to access, correct or delete your personal data held by us. Write to marketing@bankbrick.com with your request and we'll action it within 7 working days (subject to legal and regulatory retention requirements).

Will you contact me even if I don't end up taking a loan?

Not after you tell us to stop. If you complete a consultation but don't proceed, our team may follow up once or twice to understand if there's a fit for a different product. After that, no further contact unless you reach out.

Didn't find your answer?

Our loan experts are a call or message away — Mon–Fri, 10 AM – 8 PM.

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